Office Administration and Operational Management

Diploma in Office Administration and Operational Management - Level 4 Certification

If you want a career in administration the Diploma in Office Administration and Operational Management – Level 4 will equip you with the right skills and knowledge. Aspiring Office Administrators and Administrative Officers will find this course helpful, enabling them to progress in their field. Administration is the central focus to the smooth functioning of any organisation. Many times, the growth and development of a company falls directly on the shoulders of how well the administrative department is performing. It is also a field that has plenty of opportunities to advance to the next level. It is also a great course if you want a career change. A desirable qualification, you will find that the course will set you up to become a marketable candidate.

An administrator has many duties and tasks from providing administrative support to other departments, supervising a team, coordinating meetings for managers and providing HR support. The course will give you the confidence to take on this role and perform your tasks effectively. You will also learn the fundamental basics of what it takes to be efficient in administration management.

The Diploma in Office Administration and Operational Management – Level 4 is a stepping stone to take your career to the next level. Students who want to qualify in vocational training in the hope that they can have a career in administration will also find the course helpful.

The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This means that Imperial Learning Ltd* has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Quality Licence Scheme, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Imperial Learning Ltd* to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current qualifications. Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

*Study365 is an approved reselling partner for Quality Licence Scheme courses under Imperial Learning Ltd

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA /Qualification Wales

Learning Outcomes

• Have a clear understanding of the role and responsibilities in administration management.
• Learn how to perform day to day administrative tasks in an efficient manner.
• Motivate your team to reach their potential.
• Have an understanding in HR tasks.
• Apply best administrative practices to ensure the organisation is performing at its potential.
• Learn meeting management like how to take meeting minutes in a business setting.
• Improve your knowledge in business writing and business ethics.

COURSE CURRICULUM

Module 01 : Need Of Administrative Procedure

Module 02 : Effective Administrative Support Skills

Module 03 : How To Enhance Business Writing Skills

Module 04 : Manage Organisational Meetings

Module 05 : Taking Meeting Minutes Effectively

Module 06 : Use Of Technology For Communication

Module 07 : What Is Business Succession Planing

Module 08 : Organisational Skills Development

Module 09 : Planning & Creating Teamwork

Module 10 : Good Business Ethics For The Organisation

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Method of Assessment

This online course is assignment-based with learners being assessed upon the submission of a series of assignments. Once you successfully submit the assignments, students will gain an academic certification. The assignments must be submitted to the instructor through the online learning portal. The assignments will be reviewed and evaluated, with feedback provided to the student on how well they have fared.

Certification

Those who successfully complete the course will be issued the Diploma in Office Administration and Operational Management at QLS Level 4 by the Quality Licence Scheme.

Course Code: QLS-04956

Awarding Body

The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life.

Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market.

• Office Administrators and Managers
• Executive Assistants
• Anyone who wants to learn more about Office Administration and further their career

• Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT.
• A recognised qualification at level 3 or above in any discipline.

• Office Manager – £24,439 per annum
• Administration Manager – £25,771 per annum
• Office Administrator – £17,477 per annum
• Administrative Assistant – £16,926 per annum

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